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Author Topic: rascal kites order  (Read 667 times)
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kite_pilot
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« on: June 12, 2014, 06:27 PM »

hi guys,
just wandering if any of you have shopped with "rascal kites" at all ?
wont give you the link as they are NOT a forum sponsor!! Sad
any way i ordered of them about 8 day now a pair of boas straps and they do NOT respond or reply back to emails sent on there site or private emails that are sent which is very rude and annoying and un professional in my mind and fraustrating!
all i want from them is my tracking shipping customs number to have to make enquiries if i need too.
is it that hard to email a customer?= NO!
cheers
glen
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smooth,peaceful winds! Smiley,in the bag so far a black/orange skyburner pro dancer,prism 4d, Smiley
thief
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« Reply #1 on: June 12, 2014, 06:37 PM »

never heard of them.....they are an AKA store.....
do you have any phone number for them? there is not one on the AKA site...
Rascal Kites
PO Box 1493
Lansdale, PA 19446 US
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kite_pilot
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« Reply #2 on: June 12, 2014, 06:44 PM »

nope no phone number mate either!
being in Australia i would still ring them ,hope they arent suss and do the rite thing! Sad
just a bit concerned thats all as i have emailed them 4 times now with out a reply back!
they are a member of the a.k.a apparently but what sort of a buisness does not have a phone number!
cheers
glen
« Last Edit: June 12, 2014, 06:54 PM by kite_pilot » Logged

smooth,peaceful winds! Smiley,in the bag so far a black/orange skyburner pro dancer,prism 4d, Smiley
kiteking
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« Reply #3 on: June 12, 2014, 10:46 PM »

Rascal Kites
 PO Box 1493
Lansdale, PA 19446
215-527-4930
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kite_pilot
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« Reply #4 on: June 12, 2014, 11:54 PM »

Rascal Kites
 PO Box 1493
Lansdale, PA 19446
215-527-4930
wow mate,where did you find that number,lol?= thanks alot! Wink
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smooth,peaceful winds! Smiley,in the bag so far a black/orange skyburner pro dancer,prism 4d, Smiley
Tmadz
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« Reply #5 on: June 13, 2014, 05:01 AM »

I've ordered a couple of kites from them before. Shipping was fine. never had to contact them.
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kite_pilot
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« Reply #6 on: June 13, 2014, 03:55 PM »

I've ordered a couple of kites from them before. Shipping was fine. never had to contact them.
well a simple quick email would be good from them hey!!! Cheesy
will, let you know when i dont receive them ok!!! Sad
« Last Edit: June 13, 2014, 04:46 PM by kite_pilot » Logged

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Tmadz
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« Reply #7 on: June 13, 2014, 05:17 PM »

I've gotten shipping confirmations. It could be because you're overseas? Maybe?
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kite_pilot
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« Reply #8 on: June 13, 2014, 06:24 PM »

I've gotten shipping confirmations. It could be because you're overseas? Maybe?
= NO excuse!!!!!
i tried ringing them to leave a msg for them on there answering machaine and it says its full and can not leave any more messages!!!
wont be buying from this crap shop again i want service regardles of the sale price and i dont apprcecaite having my 4 emails friking ignored!!!! Angry
the darn things prob havnt even left the usa yet!!
« Last Edit: June 14, 2014, 07:04 PM by kite_pilot » Logged

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tgeorgo
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« Reply #9 on: June 14, 2014, 04:55 PM »

Its summer perhaps they are on vacation. Did you buy with payapal? Just open a claim if so and you will for sure get your money back. I bought my boas from Goodwinds.

T
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kite_pilot
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« Reply #10 on: June 14, 2014, 06:29 PM »

i will wait for another 2 weeks to see if they arrive!
i wont be holding my breath on getting a email from them after my 4 emails to them!
if they are on vacation,the least they could do is leave a notice on there website where they are!
yep i did pay with pay pal mate!
thanks
glen
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smooth,peaceful winds! Smiley,in the bag so far a black/orange skyburner pro dancer,prism 4d, Smiley
rncembal
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« Reply #11 on: June 14, 2014, 06:32 PM »

Not sure where they would even get boas. I sell to them and we've not had them for wayyyyy too long.
rob
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kite_pilot
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« Reply #12 on: June 14, 2014, 06:35 PM »

Not sure where they would even get boas. I sell to them and we've not had them for wayyyyy too long.
rob
oh i see! Sad
well i did a google search for them and rascal kites come up and they have them listed/priced!
[url sorry, links to non sponsors are not allowed/url]
it seems strange that they dont want to answer emails and there phone msg bank is full and no answer!
in the pay pal msg i wrote a note to them,please send me via email the shipping/customs tracking number pleaae!
« Last Edit: June 14, 2014, 07:14 PM by thief » Logged

smooth,peaceful winds! Smiley,in the bag so far a black/orange skyburner pro dancer,prism 4d, Smiley
Captainbob
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« Reply #13 on: June 14, 2014, 07:13 PM »

Not sure where they would even get boas. I sell to them and we've not had them for wayyyyy too long.
rob
oh i see! Sad
well i did a google search for them and rascal kites come up and they have them listed/priced!

it seems strange that they dont want to answer emails and there phone msg bank is full and no answer!
in the pay pal msg i wrote a note to them,please send me via email the shipping/customs tracking number pleaae!

My rule in buying something is if the company doesn't answer emails. that is a major sign to not buy anything from them, ever.
« Last Edit: June 14, 2014, 07:15 PM by thief » Logged

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thief
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« Reply #14 on: June 14, 2014, 07:16 PM »

So, did you pay already? If it is through PayPal I would cancel it or if it was via credit I would call your company
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