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Author Topic: What do YOU expect?  (Read 5191 times)
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Norm Pulliam
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« on: July 16, 2014, 04:53 PM »

« Last Edit: September 18, 2015, 03:42 PM by np » Logged
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Posts: 293

Location: victoria,Australiia

« Reply #1 on: July 16, 2014, 07:12 PM »

tim @ benson kites is awsome as is the staff @ skyburner kites jon/marieanne as well r.e quick helpful customer service!! Wink
« Last Edit: July 16, 2014, 07:14 PM by kite_pilot » Logged

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Location: Perth, Western Australia

« Reply #2 on: July 16, 2014, 07:16 PM »

+1 on both of the above.

Inbetween Heaven and Earth, there are kites.
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Location: Lincolnshire, UK

« Reply #3 on: July 17, 2014, 06:08 AM »

From personal experience I'd certainly give Tim Benson a +1 for aftersales service

2. Show the kite specifications.
     a. width & height & weight (these are very important)
     b. wind speed (even thought this is subjective to each flier)
     c. show bridle specifications (In most cases an e-mail should work)
     d. frame specifications

As a mass producer of kites I've always found HQ very good for this - their 'Support' page has full frame/bridle specs for the vast majority of their range going back many years . This is in contrast to some of other big volume names who seem to keep this information something of a closely guarded secret.

Age and cunning will always overcome youth and skill!

In the bag - HQ Shadow, Prism 4D, Flying Wings Soul Mid Vent, HQ Jive (1), Spiderkites Zodarion, 'Paw' modded HQ Maestro ll, HQ Delta Hawk.
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Posts: 218

Location: Atlanta, Georgia

« Reply #4 on: July 29, 2014, 02:22 PM »

I bought almost all my kites from AWOC, and one from Skyburner directly. Both excellent people to deal with. 

AKA Member
Dualies and Revs
Skyburner Niknak , Freestylist UL,   Premier Widow NG,  Prism Zephyr  4D ,   HQ Symphony 1.8
Revolution SLE,  Revolution B Series mid vent.
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Posts: 125

Location: Northern Indiana

« Reply #5 on: July 29, 2014, 07:04 PM »

tim @ benson kites is awsome as is the staff @ skyburner kites jon/marieanne as well r.e quick helpful customer service!! Wink

Agreed on Jon and Marieanne of Skyburner/Kites and Fun Things. I bought a Premier Widow from them and lost a stand-off. Marieanne put a replacement in the mail immediately, at no charge. There's good reason they have loyal customers!
« Last Edit: July 30, 2014, 10:28 AM by SkyDancer » Logged

Sport kite beginner (dual and quad), kite festival announcer, kite club webmaster, amateur videographer, ham radio operator, private pilot (PP-ASEL), ballroom dancer.
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Posts: 335

Location: Northeast Texas

« Reply #6 on: July 30, 2014, 10:26 AM »

Ditto on everything said above. I've dealt with Skyburner, AWOC and ITW. All have been excellent in their customer support and communication. And their websites are up-to-date and very informative.  Grin

« Last Edit: July 30, 2014, 02:37 PM by Trip » Logged

Robert "Trip" Hilliard
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