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Author Topic: Profile picture problems  (Read 8796 times)
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Otherone
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« on: April 12, 2018, 05:16 PM »

I recently tried to change my profile picture and not only did I loose my previous profile picture but the site is not uploading the new one. I have sent messages to the help email with no love. I would appreciate any help.

Thanks Todd
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Norm Pulliam
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« Reply #1 on: April 12, 2018, 05:22 PM »

I just changed mine and it worked. Did you go to the bottom of the page and click Change Profile?
« Last Edit: April 12, 2018, 07:42 PM by np » Logged
inewham
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« Reply #2 on: April 14, 2018, 10:14 AM »

What are the dimensions of your image? ISTR there is a limit on the size which is why mine is only 70x100 pixels ( but I couldn't see the limit when I just looked at the page where you set it)
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Norm Pulliam
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« Reply #3 on: April 14, 2018, 05:32 PM »

What are the dimensions of your image? ISTR there is a limit on the size which is why mine is only 70x100 pixels ( but I couldn't see the limit when I just looked at the page where you set it)
The Avatar image I have now (Synthesis Web) is 1440X1080 and 296 KB. When I tried to post a 2560X1920 and 2.46MB it prompted the error message below. I could not find any information about the size limit of your avatar.

[attachment deleted by admin]
« Last Edit: April 15, 2018, 07:14 AM by np » Logged
Otherone
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« Reply #4 on: April 16, 2018, 03:47 PM »

Thanks guys, all good. Grin
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