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Author Topic: Tapatalk Log In Issues  (Read 23308 times)
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jaydub
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« on: December 21, 2014, 03:22 AM »

Since the latest upgrade on Andoid, Tapatalk will no longer remember my login and password details.

I am assuming this is because it is only using my log in details for that session only.

There doesn't seem to be any way of telling it to reuse your log in details.

Has any body experienced something similar, or more importantly, worked out how to resolve it?
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JimB
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« Reply #1 on: December 21, 2014, 04:56 AM »

Tapatalk got hacked.

They reset all the log in info.

You will need to re-register.
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jaydub
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Re:
« Reply #2 on: December 21, 2014, 09:21 AM »

Just had a quick Google and that appears to have affected the support forum users only.  I haven't received any notification that I need to do anything with my account.

When I upgraded GWTW had disappeared from my forum list and it loses my connection the moment I come out of tapatalk.

Other forums appear to have been unaffected, however I am somewhat loathe to delete and reinstate my other forums to prove the point.
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bill lancashire
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« Reply #3 on: December 21, 2014, 02:32 PM »

John I experience exactly the same as you. Only GWTW needs to be logged-in every visit whereas my 3 other forums stay logged-in. Only seen on Android.
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Palmahnic
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Re:
« Reply #4 on: December 21, 2014, 02:45 PM »

For me too, with having to sign in every time, only tried with GWTW.
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Thank you kindly,
Iftah.
jaydub
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« Reply #5 on: December 21, 2014, 03:09 PM »

Thanks, Bill.

Not losing my marbles yet then. Wink

Jon
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SparkieRob
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« Reply #6 on: December 21, 2014, 04:17 PM »

If you can, report it to the feedback email. That way the developers are made aware and can fix it.

Btw, I use Tapatalk on my iPhone and haven't had this issue.


Sent from my iPhone using Tapatalk
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DD
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« Reply #7 on: December 21, 2014, 07:30 PM »

I run tapatalk on my phone and haven't had issues.  I refuse to update it after buying it long ago and now they want you to buy it again if your on a new version
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Sine Metu!
jaydub
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« Reply #8 on: December 22, 2014, 12:11 AM »

What feedback email?  Happy to provide feedback to anyone who can help.

My suspicion is that this issue is specific to Android users who have taken the latest upgrade, as I had no problems before.

It's not unique to GWTW as there is an unanswered post on the Tapatalk Support forum from another forum developer who has users reporting some users reporting similar problems

There was a more significant issue on Fractured Axel earlier this year which was down to the server code not having been updated to the latest version.  I wonder whether we have a similar issue here.
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SparkieRob
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« Reply #9 on: December 22, 2014, 06:12 AM »

DD, you only pay once. All updates will be free for the same app. Well, with Apple anyway.

jaydub, I'll check the app developers in iTunes and post back.

Once I'm logged in, that's the 4 major kite forums, I have never needed to re-log in after an update. Only after reinstalling the app.


Sent from my iPhone using Tapatalk
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Palmahnic
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Re:
« Reply #10 on: February 10, 2015, 01:27 PM »

If anyone's interested, TapaTalk latest version for Android fixed the login issues and revamped its interface very nicely.
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Thank you kindly,
Iftah.
DD
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« Reply #11 on: February 10, 2015, 04:03 PM »

But do they still want to charge me again for an app already bought?
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jaydub
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« Reply #12 on: February 10, 2015, 04:15 PM »

Working again at long last. Smiley
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