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Author Topic: Wireless Printing and IP Address- Help!  (Read 5850 times)
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rxburner
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« on: December 07, 2009, 01:15 PM »

When I set up my new wireless Epson printer on Windows XP I assign an IP Address to the port. My printer detects a change in the Dynamic IP address from my router, but windows does not automatically change the printer set up and the computer stops communicating with printer, until I delete the printer and create a new one with the new IP Address.
Can I stop my Router or Printer from changing IP Addresses? Or can I make my Printer in windows Auto detect a dynamic IP change from the printer?
Thanks
Rx
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indigo_wolf
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« Reply #1 on: December 07, 2009, 03:47 PM »

You should be able to define a static (unchanging) IP address for the printer.

Which Epson is it?

ATB,
Sam
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rxburner
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« Reply #2 on: December 07, 2009, 04:02 PM »

N
You should be able to define a static (unchanging) IP address for the printer.

Which Epson is it?

ATB,
Sam


NX515 All-in-One

I am not sure where I would do that or why the printer is updating the IP Address. Would it be a setting in the Printer or the Router? 
Rx
« Last Edit: December 07, 2009, 04:04 PM by rxburner » Logged
indigo_wolf
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« Reply #3 on: December 07, 2009, 04:13 PM »

NX515 All-in-One

I am not sure where I would do that or why the printer is updating the IP Address. Would it be a setting in the Printer or the Router? 
Rx

Setting should be in the Printer.... It is usually done during install, but you there should also be a utility program or web interface to the printer.

When I get home. I will take a look at the docs and see about providing specific instructions if you don't find it before that.

ATB,
Sam
« Last Edit: December 07, 2009, 04:17 PM by indigo_wolf » Logged
rxburner
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« Reply #4 on: December 07, 2009, 05:02 PM »

thanks,,, I am not having much luck. All Epson Support wants me to do is to keep going to the control panel and delete and install a new printer everytime the IP address changes...
Andy
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RobB
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« Reply #5 on: December 07, 2009, 05:10 PM »

RX...
You need to assign the static address to the printer. Your IP range is probably 192.168.1.x
I usually assign the static IP for a network printer to be 192.168.1.250
No change to the router is required.
You don't need to delete and reset back up the printer, you just need to modify the IP variable in the port settings, in printer properties.
I rarely deal with Epson printers, as we are an HP vendor. But most printers get setup the same way, from the menu on the LCD screen on the front of the printer.
I also have to strongly recommend using a wire to connect the printer to the router. Wireless is an extra layer of complexity, one more thing to go wrong. It's just a reliability thing, if you like to tinker & troubleshoot, use wireless...
~Rob.
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rxburner
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« Reply #6 on: December 07, 2009, 05:51 PM »

Thanks for your answer Rob,,, but I can find no way to make the IP Address Static or even assign one on the printer.... and I am not sure where to modify Port Setting on the Laptop.

I'll wait to see if Sam has any suggestions before I investigate an Ethernet cable connetion to the wireless router.
Andy
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RobB
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« Reply #7 on: December 07, 2009, 07:20 PM »

Most wireless routers also have wired connections on the back. Wired or wireless, it's same network, wired network connections are just much more reliable.
On your printer, there's probably a menu button, or a setup button. You need to navigate to the network settings menu, and configure your IP address inside that menu. You want to choose the option to manually specify your address setting, you might have to disable DHCP to get to the manual settings.
Do you have the network configuration guide for the printer ?

http://files.support.epson.com/pdf/nx510_/nx510_ng.pdf

The printer port properties are in control panel > printers > right click on the printer & choose properties. Click on the ports tab. Click the checked port and click the properties button. You should be able to change the IP address there.
 
This is a complicated problem to solve in a forum, it really needs a phone support call to be dealt with in short time.
Well, I guess this might help a little, see what Sam comes up with.
~Rob.
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rxburner
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« Reply #8 on: December 07, 2009, 07:36 PM »

Thanks... I have the Network Installation Guide and I can not see where it will let me assign a static IP.

in the control panel/ printers&faxes/properties/ports it will not let me edit.

:-(
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indigo_wolf
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« Reply #9 on: December 07, 2009, 08:45 PM »

  • Uninstall all instances of the printer.
  • Reboot the machine
  • Start the installation program
  • Setting a static IP is on the 6th or so panel of the Installation Wizard (There is a screenshot of the panel on page 27 of the Network Installation Guide)
  • I expect you could also override the IP address in the Advanced sub-menu of the Wireless LAN Setup Menu on the front panel.


If you still have no luck, PM me and we can try to set up a phone consult.

On a side note.... HOLY CRAP... Epson has some of the flat out worst documentation I have seen.  Huh  LEGOS comes with better instructions.  Angry

ATB,
Sam
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« Reply #10 on: December 07, 2009, 10:30 PM »

I was reading the Network installation manual for your printer. I didn't see any way to assign a static IP address but the install looks pretty straight forward. Assuming you have already setup and using a wireless network.

The manual has some graphics that I did not copy but the text is as follows:

Choose Your Connection Type
Wireless To connect the printer wirelessly, see page 4.

Wireless Network Installation
To add the printer to your wireless network, you need to know the name (SSID)
of your wireless network. If it has security enabled, you also need to know the
WEP key or WPA passphrase. Write down your network and security information
in the space provided below:
■ Network name (SSID): _________________________________________
■ WEP key or WPA passphrase: ____________________________________
Note:
If your WPA passphrase contains upper- or lowercase letters, be sure to note it
correctly.
If you don’t know your wireless network name (SSID), WEP key, or WPA passphrase,
contact the person who set up your wireless network before you begin.
Connect Wirelessly Using the Setup Wizard
Follow the steps below to connect to your wireless network.
1. Press the F Setup button on the printer’s control panel.
2. Press l or r to select Network Settings, then press OK.
3. Press OK to select Wireless LAN Setup.
4. Press OK to select Setup Wizard.
5. Press u or d to select the name of your wireless network, then press OK.
If your network name isn’t listed, try the following:
■ Make sure that your wireless router or access point is turned on and
working correctly. Press the y Back button to return to the previous
screen, press OK to select Setup Wizard, then repeat step 5.
■ If you still can’t find the network name in the list, your router or access
point is not broadcasting its network name. Press the y Back button, then
see “Connect Wirelessly Using Advanced Setup” on page 8.
6. Do one of the following:
■ If your wireless network doesn’t have security enabled, continue
with step 9.
■ If your wireless network has security enabled, continue with step 7.
7. Use the arrow buttons on the printer’s control panel to enter your WEP key or
WPA passphrase. Press the x Menu button to switch between uppercase,
lowercase, or numeric/special characters.
Important:
WPA passphrases and WEP keys in ASCII format are case-sensitive. Be sure to
enter upper- or lowercase letters as necessary.
■ Press x Menu to switch between uppercase (ABC), lowercase (abc), or
numeric/special (123) characters.
■ Press u or d until you see the character you want.
■ Press l or r to move the cursor.
■ Press – to delete a character.
8. When you’re done entering your WEP key or WPA passphrase, press OK.
9. When you see a screen like this one, verify that the settings are correct. If you
need to change a setting, press y Back until you see the setting you need to
change.
10. Once you have verified that your network settings are correct, press OK to save
the settings and return to the Network Settings menu.
11. Press the r Copy button to exit the Network Settings Menu.
12. Wait for the printer to connect to your wireless network (this can take up to
90 seconds).
Once it’s connected, you see a green WiFi light on the printer’s control panel.
13. Continue with “Install Software” on page 23.
Note:
If the printer doesn’t connect to your wireless network after 90 seconds, the WEP key
or WPA passphrase may have been entered incorrectly. See “Connect Wirelessly Using
the Setup Wizard” on page 4 to select your network settings again.
If the printer still doesn’t connect to your wireless network, see “The printer cannot
find or connect to the wireless router or access point” on page 31.


Troubleshooting
If you have problems setting up or using your product on a network, check these
sections for help:
■ “Setup Problems” below
■ “Printing Problems” on page 33
■ “Scanning Problems” on page 34
This section also explains how to print a Network Status Sheet (see page 34).
Setup Problems
The printer cannot find or connect to the wireless router or access point
■ Try connecting to the wireless router or access point with your computer or
another device to confirm that it is working correctly.
■ Make sure that the printer is within range of your router or access point.
■ Avoid placing the printer near a microwave oven, 2.4 GHz cordless phone, or
large metal object such as a filing cabinet.
■ Make sure there aren’t any access restrictions (such as MAC address filtering)
set on the wireless router or access point. If access restrictions are set, register
the printer’s MAC address on the router or access point. Print a Network
Status Sheet (see page 34) to obtain the MAC address. Then see your router or
access point’s documentation for instructions.
■ If your wireless router or access point doesn’t broadcast its network name
(SSID), see “Connect Wirelessly Using Advanced Setup” on page 8 for
instructions on connecting to your wireless network. If your wireless router or
access point has wireless security enabled, you will also need to know what
kind of security it is using.
■ If the printer doesn’t connect to your wireless network, the WEP key or WPA
passphrase may have been entered incorrectly. See “Wireless Network
Installation” on page 4 to select your network settings again.
■ The printer is compatible with 802.11b and 802.11g. If your router or access
point supports 802.11n (Wireless N), makes sure that it is set to compatibility
mode to allow 802.11b and 802.11g devices to connect to it.

EpsonNet Setup was unable to find my printer on the network
1. If you see a screen like this one, do one of the following:
■ If you connected the printer wirelessly, verify that the printer is turned on
and the green WiFi light on the printer’s control panel is on. Select Wi-Fi
setup using the printer’s control panel, then click Next.
■ If you connected the printer to your network with an Ethernet network
cable, verify that the printer is turned on and connected to your network.
Select Wired Network (Ethernet) setup, then click Next.
■ If you created an Ad-Hoc wireless connection, do one of the following:
■ For Windows users: If your computer is connected to a network
with an Ethernet cable, disconnect it. When setup is complete,
reconnect your computer’s Ethernet cable.
■ For Macintosh users: If your computer is connected to a network
with an Ethernet cable, you cannot set up your printer this way. See
page 4 or page 22 to set up your printer.
■ If you’re switching from a wireless to a wired network connection, you
need to disable the wireless adapter using the printer’s control panel. Press
the F Setup button on the printer’s control panel, select Network
Settings > Wireless LAN Setup > Advanced Setup > Disable
Wireless LAN. Select Yes, then press OK.
2. Continue clicking Next until EpsonNet Setup begins to search for your
printer.

hope this helps
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rxburner
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« Reply #11 on: December 08, 2009, 08:53 AM »

thanks Mike, I have been through all that....

Sam, the instructions on Page 27 are for an Ad Hoc connection, not for a router.

Rx
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thief
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« Reply #12 on: December 08, 2009, 08:54 AM »

if anyone can get it to work it will be sam......we have had more than a couple of tech phone calls!!!!
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indigo_wolf
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« Reply #13 on: December 08, 2009, 09:23 AM »


Sam, the instructions on Page 27 are for an Ad Hoc connection, not for a router.

Rx

Sorry.... I should have been clearer.

Using the instructions on page 27 would let you assign the static IP.   This should hold between installs, so you should be able to do a "bogus install" to set the static IP and then do a real install, where an install with using an infrastructure connection should be able to identify the printer.  Yes, this is bass ackwards.   

Most network printers have a web interface (similar to the web interface for routers) that allows to assign a static IP before doing this install.  The EPSON seems to do this through the front panel menus, but doesn't document the menu map for the front panel anywhere on their website.  That is what I was referring to in my post when I said "I expect you could also override the IP address in the Advanced sub-menu of the Wireless LAN Setup Menu on the front panel."  I just didn't feel comfortable trying to give you instructions for that without know what their menu structure was.  It would be a different situtation if I was there or over the phone.

ATB,
Sam
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rxburner
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« Reply #14 on: December 08, 2009, 04:01 PM »

Thanks, I will play with it....
I have been in trouble before.... :-)
Rx
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