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Author Topic: Sound problem  (Read 734 times)
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oyehut1955
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« on: July 23, 2010, 07:24 AM »

my grandson has a:
eMachines EL1300G-02w

I bought him a webcam so we can keep in touch on skype but it seems that he hasn't got much sound. Turns out his girlfriends sister used to own the pc and her boyfriend spent too much time on it with his music so she decided to delete the sound. Tracy says it doesn't have a sound cared in it..  can this be right?  Are there drivers he can download for free somewhere?

Thanks in advance..  hope you all have a wonderful weekend.. it's harley weekend her so i snuck off to the beach yesterday for a little Mamba time cause by this time tomorrow there will be so many people here we won't be able to find the beach..

,amy smiles..  debbie
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kiteking
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« Reply #1 on: July 23, 2010, 08:18 AM »

It should have a (on-board) sound card, the best way to tell is look for a place to plug in a headphone and microphone (normally color coded green and pink)


Drivers and manual/document available here



MODEL: ACREL1300G02W; AMD Athlon 2650e processor (1.6GHz, 512KB L2 cache); 1024MB DDR2; 160GB SATA II (7200rpm) NVIDIA GeForce 6150SE; eMachines 20 inch widescreen LCD display; Multi-in-one digital media card reader; Audio: 6-channel (5.1) high-definition audio USB Speakers; Ports/Other:; 9 - USB 2.0 (5 front, 4 rear); 2 - PS/2 (keyboard and mouse); 1 - VGA ; 5 - Audio: center/sub, rear (stereo), line-in/side (stereo), front/headphones (stereo), microphone; 2 - Audio: headphone (stereo), microphone; 1 - RJ-45 Ethernet; 1 - RJ-11 modem; Windows XP Home Edition with Service Pack 3; Includes: 20” LCD Monitor; Tower; Key board; Optical Mouse; Owner’s Manual; Installation Guide; Dimensions: 10.7 H x 4.2” W x 15” D; Weight: 12 lbs
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oyehut1955
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« Reply #2 on: July 23, 2010, 08:45 AM »

thanks mike..  i will send this on to him..  i hate having to text him while we are on skype..  i just done have the time..  work and school are hard enough

many smiles
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mikenchico
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« Reply #3 on: July 23, 2010, 11:08 AM »

First thing to check on sound problems is: are the speakers plugged into the right jack? Second: are the speakers plugged in to the power? Third: can you test the speakers by plugging them into a known good source? A walkman with standard mini jack will do, a tape recorder, another computer.

If somebody disabled the sound they hopefully just muted it in the volume controls, and maybe hid the volume icon,  if it is not accessible in the tray by the clock goto the control panel > sound and audio devices area and make sure the volume sliders are up and none of the mute boxes are checked except for the Microphone input which is muted by default. Since all versions of Windows are a bit different it's hard to say exactly which buttons to push to get to the volume controls but click around you'll find them.

Past that you get into things like, is the proper device selected and going into the Device Manager and checking that the sound card is properly installed & working. Hopefully the above steps cure the problem, if not somebody can talk you through these next steps once you post which version of Windows it has.

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