GWTW Forum
September 02, 2014, 02:41 PM *
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
News:
 
   Home   Help Forum Info Login Register Chat  
Welcome to the GWTW Forum.
Guests (non-registered users) can view the forum but are unable to post.  If you don't have anything to say then why would you bother to register?
One of the most popular sections of the GWTW Forum has long been the Swap Meet.  A great place to sell old, seldom flown kites or to get great deals on used (gently flown) kites.  Only registered users can see the Swap Meet section, let alone wheel and deal.  1000's (literally) of kites have changed hands thanks to the Swap Meet.
There are several more benefits to being a registered user, but you'll have to join our little community to find out all the "secrets".
Questions or concerns? Contact Steve ... just drop an email to: forum.gwtwkites@gmail.com

Pages: [1]   Go Down
  Print  
Author Topic: Shipping issues explained!!!!  (Read 1347 times)
0 Members and 1 Guest are viewing this topic.
thief
Board Moderator
Trade Count: (+25)
*****
Offline Offline

Posts: 3576


Location: North Shore of Massa-WHO-setts

WWW
« on: November 08, 2010, 02:55 PM »



from gizmodo
Logged

Kites kayaks & corgis again!!!
st3307
Trade Count: (+30)
***
Offline Offline

Posts: 327


Location: Latrobe PA

« Reply #1 on: November 08, 2010, 04:50 PM »

that  is  partly  true    but  some  of them   never even   stop  and  whisper    been there  seen tht    more  then  1  time   with  UPS   
Logged

Good air always Bobby
freecheese
Trade Count: (0)
**
Offline Offline

Posts: 71

Location: Victoria, British Columbia

« Reply #2 on: November 08, 2010, 05:08 PM »

2a: Occasionally, despite all precautions, someone may answer the door. If you find yourself in this situation, issue a handling fee which exceeds the value of the package, then proceed directly to step 4.
Logged
mikenchico
Board Moderator
Trade Count: (0)
*****
Offline Offline

Posts: 2173


Location: ‪‪‪‪‪‎Chico, Ca

WWW
« Reply #3 on: November 09, 2010, 07:43 AM »

How true, I work in the delivery business and customers are always amazed that we knock. I hear horror stories of Big Brown all the time. My own - they don't even approach the door but throw the deliveries onto the lawn so that if the sprinklers come on ... I have a two and a half car cement driveway that is the only way to approach the property so they are standing on that when they throw, a cement walkway from the driveway to the porch and a covered/sheltered porch but deliveries are nearly always on the grass. If it's a signature required we might find a hang tag on the fence out front.

The post office will give a honk from the mail boxes, some of the people sharing that box location live a 150 yards or more from the location but everybody is expected to be sitting by an open door or window from the 10:15 AM - 5:00 PM that the mail carrier arrives, it's a rural route so times vary as to when the contractor feels like working.

FedEx is better, we usually find a door tag on the door or the package on the porch, but the driver is an aquantance, don't know what happens when you don't know where they live.
Logged

"Living is easy with eyes closed, misunderstanding all you see" John W Lennon

"People do not quit playing because they grow old, they grow old because they quit playing" George Bernard Shaw
indigo_wolf
Trade Count: (+10)
*****
Offline Offline

Posts: 1183


Location: North of Washington, DC (USA)

« Reply #4 on: November 09, 2010, 08:46 AM »

"Driver Release is a UPS residential delivery policy that allows a UPS driver to leave a package at a private residence without getting a signature. At the discretion of the driver, a package can be left out of sight and out of weather."

I have never been a fan of this.  Some weather there is no escaping from and an plastic bag thrown over the package but not secured doesn't cut it.

I really miss the days when I lived someplace where the FedEx, UPS, DHL, amd EMS depots were all next to each other (DFW airport).  If I missed a package, I always had until 8:00pm or 9:00pm to pick it up at the "Will Call" window and it was on the way home from work.

Packages get delivered to work now.

OK..... all the ranting is done with.  By and large, for the number of packages I receive and the fact that they come from all over the USA, Canada, Europe and Asia, the sucess rate is high.  If you think about all the places the package has to go to door to door, it's still pretty impressive.  In a few cases, the shipper could have packed better (an unsecured metal pin in a #10 envelope, UK -> USA ... nope sorry... never had a chance.... damn I wanted that pin).

Currently I only have two complaints (across all carriers),
  • If a package is visibly damages, don't just hand the package to me and then try to "beat feet."
  • I miss the "Dead Letter Office"... if the package is important to me, I am tracking it every chance I get.  If it makes it to the city, but some addressing abberation prevents delivery, hold it for a couple of days.  Immediately bouncing it back across time zones, when there's someone on this side, actively trying to connect to the package, is just frustrating.

ATB,
Sam
Logged
DWayne
Trade Count: (+10)
*****
Offline Offline

Posts: 1355


Location: Corning, Ca.

« Reply #5 on: November 09, 2010, 09:40 AM »



Whoever wrote that must have been watching my mailman.  Sad

Denny
Logged

I always wanted to be a procrastinator..........
I just never got around to it.
browndude3649
Trade Count: (+3)
***
Offline Offline

Posts: 180

Location: Napa Valley

WWW
« Reply #6 on: November 09, 2010, 11:21 PM »

Have you seen "Bigfoot?"

I see "visibly damaged pkgs all the time. 9 times out of 10 the box has a hole in it, but the contents is fine-the box is there to protect whats in it. If I RTS'd all the visibly damaged pkgs, whew- there'd be a lotta PO'd shippers.
And as far as "beatin feet" what makes you think I wanna listen to you bawl me out for a pkg that is or isnt damaged. Either way their isnt a thing I can do about it right then and there.
UPS got rid of 1/3 of its managment last year. So the numbers and production are real important to my boss, and with GPS I really cant screw around like before.
Its a different company now.
And the post office lost how many billions this year? I wouldnt expect the service to improve either.
One more thing- styro peanuts end up all over the floor of my truck if you dont stuff the box with about twice as much as you think it needs.
I hate peanuts.

End of my rant. Apologies if i offended everybody. Xmas starts early round here.
Logged
indigo_wolf
Trade Count: (+10)
*****
Offline Offline

Posts: 1183


Location: North of Washington, DC (USA)

« Reply #7 on: November 10, 2010, 09:11 AM »

Have you seen "Bigfoot?"
Despite assertions to the opposite, "Bigfoot" doesn't really tolerate wet, cold weather, so I expect I won't see him for awhile.  Wet, cold weather has been all we have had for a bit.  I expect in the Spring months, when the siren call of Orange Cranberry Scones, and spiked teas are wafting on the air, I will see the big hairy lug again. Until then, I will miss long conversations on the porch about vintage movies and obscure music.    Cry

Not sure how that's relevent, but okee doke.  Roll Eyes

I see "visibly damaged pkgs all the time. 9 times out of 10 the box has a hole in it, but the contents is fine-the box is there to protect whats in it. If I RTS'd all the visibly damaged pkgs, whew- there'd be a lotta PO'd shippers.
Allow me to clarify.  Visibly damageds is a Tri-Tube that has been snapped in half and than repaired in transit by one or two strips of Scotch tape.  Hold it one way, and the sides are supported.  Turn it, and the container flops askew as if there has been a lapse in its Viagra prescription.

I did not say RTS... nary a mention of it. However, a tag/sticker notifying me that the package was indeed damaged in transit makes the claims process easier for me WRT to the seller. Regarding holes, I would submit that the "fineness" of a package that had sustained holes is entirely dependent on the size and shape of the container. A predominantly flat package that has even a modest amount of holes in it where a museum, gallery or art dealer is obviously the sender.... well, someone's in for some disappointment.  A box containing a server rack with a few punctures into dead air because it's surrounded in styrene braces, I would be less concerned about.

And as far as "beatin feet" what makes you think I wanna listen to you bawl me out for a pkg that is or isnt damaged. Either way their isnt a thing I can do about it right then and there.
UPS got rid of 1/3 of its managment last year. So the numbers and production are real important to my boss, and with GPS I really cant screw around like before.
Its a different company now.
As I would have no clue as to whether the damage was sustained in your care, why would I be bawling you out?  Why do you think I would expect you to cure whatever ails the situation? As previously stated, notification of damage in transit just makes claims and returns easier.  Some carriers have those tags/stickers and others I have never seen using them... and maybe they don't have them. Filling out something like that could be done at the depot or in transit, and would take no longer than a "Sorry, we missed you tag."

And the post office lost how many billions this year? I wouldnt expect the service to improve either.
As long, as they aren't losing mine, well... rat's furry and all that.  

One more thing- styro peanuts end up all over the floor of my truck if you dont stuff the box with about twice as much as you think it needs. I hate peanuts.
I am neither a purveyor, promoter or proponent of packing peanuts. If you think they are a party in a crowded delivery truck, assume that when I receive a package they are just as much fun in an overcrowded office (as my office got merged with the IT store room in our last move).  It's worse when I receive multiple such packages in a day.

End of my rant. Apologies if i offended everybody. Xmas starts early round here.
My original post never specified one carrier or another, I have had good and bad experiences with most.  Wasn't offended, but your response certainly seems like I ruffled some feathers for which I apologize. The fact that Christmas is seasonal and spikes the delivery streams is a failing of man.

ATB,
Sam
« Last Edit: November 10, 2010, 09:13 AM by indigo_wolf » Logged
browndude3649
Trade Count: (+3)
***
Offline Offline

Posts: 180

Location: Napa Valley

WWW
« Reply #8 on: November 11, 2010, 06:16 AM »

I would love to be able to put damaged pkg on the spot and just not deliver it, get your claim well on its way, but I'm not allowed to do that anymore.
Carriers are putting in more hoops for shippers/receivers to hop thru, as we speak. I heard a shipper of mine go thru hoops like "Whats the crush strength of the carton you used?" JeezGimme a break. My shipper uses double the crush rating that UPS requires. His claims get paid everytime!

DR"driver realease" keeps delivery cheap. Before i started @ UPS used to get sig for everything, residences as well. But UPS wanting to save money and customers not liking having to goto the depot for their pkg everytime they werent home.

For us kiters double boxing a triangle box has worked for me. Since carriers offer those materials for free- take advantage.Fishing tube containers work, and it can be used muitiple times. Is PVC a good option for 100$ plus kite sales? Most carriers have Authorized Return Service labels that can go inside an order so the PVC comes back to the shipper to reuse.
Logged
Pages: [1]   Go Up
  Print  
 
Jump to:  


items purchased through the links below help support the forum

Cal Custom

Our forum is made possible by the good folks whose ads appear below and by the members of our community (PayPal donation button at bottom)
In case you missed it each ad is linked to the sponsors web site.  So please, take a moment and visit our sponsors sites as this forum wouldn't be possible with out them.
Interested in running an ad for your business or kiting event?  Contact Steve at advertise.gwtwkites@gmail.com for a quote.

kmacFab
kmacFab

Kite Classifieds Ad
Kite Classifieds

A Wind Of Change
A Wind Of Change

Kitebookie
Kitebookie.com

Untitled Document

Untitled Document
Untitled Document

Untitled Document
Untitled Document


Untitled Document
DOLLAR SHAVE CLUB

Support the GWTW Forum

Powered by MySQL Powered by PHP Powered by SMF 1.1.8 | SMF © 2006-2008, Simple Machines LLC
SimplePortal 2.2.1 © 2008-2009
Valid XHTML 1.0! Valid CSS!